RBI weighs uniform compensation policy for consumer grievances
The RBI is proposing a uniform compensation policy for all regulated entities and considering additional payouts for complaints resolved by its ombudsman, aiming to bolster customer grievance redressal. While banks largely back a uniform approach, they oppose extra compensation at the regulator's level, citing potential for exaggerated claims.
from News-Economic Times https://ift.tt/jzKVXh6
via IFTTT
from News-Economic Times https://ift.tt/jzKVXh6
via IFTTT
Comments
Post a Comment